Warranty

Selk'bag products are guaranteed against manufacturing or material defect for the period of one year from date of sale. Items will be repaired or replaced at the discretion of Selk'bag.

If you discover a material or manufacturing defect, we will replace or repair the item at our discretion and in accordance with local law. Warranty claims must be accompanied by an acceptable proof of purchase.

Warranty does not cover misuse, neglect, accidents or any modification to a Selk’bag item. We also cannot be held responsible for loss, damage or cost resulting from the use or loss of our products. Please note that general wear, including but not limited to the breakdown of colors and materials over time, is not considered a material or manufacturing defect.

 To initiate a warranty claim photographs of the defect product are required. Once the photos of the defect are inspected and the warranty claim has been approved, we will issue you a discount code to our online store for the corresponding monetary value of the item. The value of the discount code will be equivalent to the MSRP (manufacturer suggested retail price). The discount code will only be valid for a single use and will expire one year from the date of issue.

Please contact us to initiate the claim. Our team will work with you on a timely resolution.